Terms, Privacy & Accessibility

1. Acceptance of Terms

By accessing or using the HandsFree Property Group website located at handsfreepropertygroup.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors, users, property owners, prospective tenants, and any others who access the Site.

2. Description of Services

HandsFree Property Group (“Company,” “we,” “us,” or “our”) is a licensed Florida real estate broker providing residential property management, rental listing, tenant placement, and related real estate services in Broward and Miami-Dade Counties, Florida. The Site is provided for informational purposes and to facilitate inquiries about our services.

Use of this Site does not create a fiduciary, agency, or client relationship. A formal relationship is only established through a signed written agreement with HandsFree Property Group.

3. Property Listings & Accuracy

Listing information displayed on this Site, including rental prices, availability, square footage, and property features, is provided for general informational purposes only. We make reasonable efforts to keep listings accurate and current, but we do not warrant that all information is complete, accurate, or up to date at all times.

All listings are subject to prior rental, withdrawal, or change without notice. Actual availability must be confirmed directly with a HandsFree Property Group representative.

4. User Conduct

You agree not to use this Site to:

• Submit false, misleading, or fraudulent information in consultation requests or contact forms.
• Harass, threaten, or harm any person or entity.
• Scrape, copy, or redistribute any content without prior written permission.
• Attempt to gain unauthorized access to any portion of the Site or its systems.
• Transmit any virus, malware, or otherwise harmful code.
• Violate any applicable local, state, federal, or international law or regulation.

5. Fair Housing Statement

HandsFree Property Group is committed to the principles of the Fair Housing Act and the Florida Fair Housing Act. We do not discriminate against any person in the rental, sale, or management of real property on the basis of race, color, national origin, religion, sex, familial status, disability, or any other class protected by applicable federal, state, or local law.

Please contact us immediately if you have any concerns.

6. Intellectual Property

All content on this Site — including but not limited to text, photographs, graphics, logos, and software — is the property of HandsFree Property Group or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Third-Party Links

This Site may contain links to third-party websites, including IDX/MLS providers, payment processors, and external resources. These links are provided for your convenience only. HandsFree Property Group has no control over the content, privacy practices, or terms of those sites and accepts no responsibility or liability for them. We encourage you to review the terms and privacy policies of any third-party site you visit.

8. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, HandsFree Property Group, its officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of — or inability to use — this Site or its content, even if advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless HandsFree Property Group and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or your use of the Site.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

12. Changes to These Terms

We reserve the right to update these Terms at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

13. Contact

Questions about these Terms? Contact us at:

• Email: Felix@HandsFreePropertyGroup.com
• Phone: (786) 547-4323
• Mail: HandsFree Property Group LLC, Broward & Miami-Dade County, Florida

1. Introduction

HandsFree Property Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information. This Policy applies to our website and any related digital services.

2. Information We Collect

Information you provide directly:

• Contact details (name, email address, phone number) submitted through our consultation or contact forms.
• Property details (address, type, current situation) submitted by prospective owner-clients.
• Rental preferences (desired area, budget, move-in date) submitted by prospective renters.
• Any other information you choose to share in your messages or communications with us.

Information collected automatically:

• IP address and general geographic location.
• Browser type and version, operating system, and device type.
• Pages visited, time spent on pages, and referring URLs.
• Cookies and similar tracking technologies (see Section 6 below).

3. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries.
• Provide, operate, and improve our property management services.
• Match property owners with qualified tenants and vice versa.
• Send service-related communications (appointment confirmations, updates).
• Send promotional emails about our services — you may opt out at any time.
• Comply with legal obligations and enforce our Terms of Service.
• Analyze website usage to improve user experience.
• Prevent fraud and maintain the security of our Site.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating the Site or providing services (e.g., email platforms, CRM tools, payment processors). These providers are contractually bound to keep your information confidential.
• Property owners / tenants: Where you have expressed interest in a specific property or tenant placement, we may share relevant details with the counterparty to facilitate the transaction.
• Legal authorities: When required by law, court order, or to protect our rights and the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on our Site before your information is transferred.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Consultation inquiry data is typically retained for 3 years. You may request deletion of your data at any time (see Section 8).

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our Site. These may include:

• Essential cookies: Required for the Site to function properly (e.g., session management).
• Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Marketing cookies: Used to serve relevant advertisements if we use ad platforms.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. We do not currently respond to browser “Do Not Track” signals, but we do not sell your data to third-party advertisers.

7. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and access controls for data at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Please contact us immediately if you have any concerns.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-out of marketing: Unsubscribe from our marketing emails at any time using the unsubscribe link in any email or by contacting us directly.
• Data portability: Request a machine-readable copy of your data where applicable.

To exercise any of these rights, please contact us at Felix@HandsFreePropertyGroup.com. We will respond within 30 days.

9. Children’s Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will delete it promptly.

10. Third-Party Links

Our Site may link to third-party websites including MLS/IDX platforms, Google Maps, and social media. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

11. Florida Privacy Rights

Florida residents may have additional rights under the Florida Digital Bill of Rights (effective July 1, 2024). This includes the right to know what personal data is collected, the right to opt out of the sale of personal data, and the right to access, correct, or delete your personal data. To exercise these rights, contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will update the “Last updated” date at the top of this page. We encourage you to review this Policy regularly. For material changes, we will provide a more prominent notice.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: Felix@HandsFreePropertyGroup.com
• Phone: (786) 547-4323
• Mail: HandsFree Property Group LLC, Broward & Miami-Dade County, Florida

Our Commitment to Accessibility

HandsFree Property Group is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that all visitors — regardless of ability — deserve equal access to our services, information, and resources.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as defined by the World Wide Web Consortium (W3C), and to meet the requirements of Title III of the Americans with Disabilities Act (ADA).

What We Have Done

• Keyboard navigation: All interactive elements — links, buttons, and form fields — are reachable and operable using only a keyboard, with clearly visible focus indicators at all times.
• Screen reader support: Pages use semantic HTML5 landmarks and ARIA labels so assistive technologies can convey structure and meaning accurately.
• Color contrast: All text meets or exceeds the WCAG AA minimum contrast ratio.
• Text resizing & zoom: The layout adapts without loss of content or functionality when text is resized up to 200%.
• Skip link: A “Skip to main content” link appears at the top of every page for keyboard users.
• Form accessibility: Every input has a programmatically associated label and error messages are announced to screen readers.
• Images: All meaningful images have descriptive alt text. Decorative images are marked with aria-hidden.
• Language declaration: The page language is declared to assist screen readers.
• Reduced motion: Animations are disabled for users who prefer reduced motion.
• No flashing content: This site contains no content that flashes more than three times per second.

Known Limitations

We are continually working to improve accessibility across our website in alignment with WCAG 2.1 Level AA standards. While we strive to ensure full accessibility, some third-party content (such as embedded maps or external booking tools) may not yet fully conform. We are actively working with our vendors to address these limitations. If you encounter any accessibility barriers, please contact us so we can assist you directly.

Feedback & Contact

If you experience any difficulty accessing content on our website, or if you have suggestions for improvement, we want to hear from you. Please reach out using any of the methods below:

• Email: Felix@HandsFreePropertyGroup.com
• Phone: (786) 547-4323
• Response time: We aim to respond to accessibility-related inquiries within 2 business days.